![]() For any standalone hotel booking, the comparison must be to the same product purchased on a standalone basis through another website (i.e., not part of a hotel + flight package). ![]() The Price Guarantee is available only for exact itinerary matches, for example, specific carrier or provider, same flight number, flight times, hotel (including room type), rate plan, cabin category, applicable refund and cancellation policy, pre-payment or deposit requirements, number of travelers and the exact same dates and times of travel or service as booked through Hotwire. The lower rate must be available for booking at the time your claim is validated by our customer service representatives. The submitted lower rate will be validated by our customer service representatives in accordance with Section 7 below. You must submit a claim online at Hotwire by completing the online submission form in full and following all online instructions and prompts (including without limitation providing any required screenshots of the submitted lower rate offer). ![]() In the unlikely event that you find a lower rate (including all applicable taxes and fees) for the same booking (see full requirements in Section 3 below) on Hotwire or on another USD based website within (i) 24 hours of booking your flight + hotel package with Hotwire or (ii) up to 48 hours prior to hotel check-in for hotel only bookings, we will refund to you the difference. The Price Guarantee applies to hotels and flight + hotel bookings (when booked together) made via the Hotwire website or by telephone via Hotwire call centre which are fully pre-paid to Hotwire at the time of booking.
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